Operations Center
Flight request
The basis for accepting a medical flight request is a precisely filled out written request for a flight, on a valid form, issued by the person requesting it, certified by the director or an authorised person and sent via fax to the Polish Medical Air Rescue Operations Center.
If a hospital or another medical facility can’t send a request via fax, it’s allowed to accept the request through a recorded phone call.
Operations Center:
fax: (22) 22 99 993
tel.: (22) 22 99 999, 22 99 998
Original copy of the request and the request for further ground transport have to be handed on to the Polish Medical Air Rescue team.
Every time a doctor is requesting a medical flight, they have to consider the risk and reward ratio for the patient’s health. When in doubt, they should contact the medical dispatcher in Polish Medical Air Rescue Operations Center.
tel.: (22) 22 99 999, 22 99 998
or a doctor from the closest Polish Medical Air Rescue branch or department.